No doubt you’ve heard about Southwest’s fiasco at the end of 2022. 16,700 flights canceled, passengers stranded throughout the country without much help from the airline. A “we give up” attitude from Southwest that was the airline equivalent of unplugging and replugging your computer — only that it took several days. It’s the worst fiasco I’ve seen in American aviation since 9/11.
The Southwest fiasco: an expert's view
The Southwest fiasco: an expert's view
The Southwest fiasco: an expert's view
No doubt you’ve heard about Southwest’s fiasco at the end of 2022. 16,700 flights canceled, passengers stranded throughout the country without much help from the airline. A “we give up” attitude from Southwest that was the airline equivalent of unplugging and replugging your computer — only that it took several days. It’s the worst fiasco I’ve seen in American aviation since 9/11.